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Please read the following terms and conditions. All sales are subject to the following terms and conditions by purchasing from KitchenBath.com division of L.A. Sales, Inc.. 

Privacy: We know you value your privacy. We will ask for only the minimum amount of information necessary to process your order. All online forms are securely encrypted to prevent theft of your personal information. We will not share this information with other marketing companies. We will only give the information necessary to process your order to outside companies, such as the manufacturer, the transporter and your credit card company, if you charge your order. Beyond this, all information stays safely with us. 

Tax Free Purchases: Your purchases are not subject to sales tax, except on shipments made to New York State.

110% Price Guarantee: KitchenBath.com division of L.A. Sales, Inc. will refund to the purchaser, if notified within 15 days of the purchase, the difference between the purchase price and another advertised price on the internet, plus an additional 10%. The item must be advertised on the internet for sale by a legitimate dealer, and must be new, not used, nor offered on an auction site nor be offered as a clearance sale or closeout sale item. Product must be the exact same model number. Notice must be given by the purchaser in writing by either email, fax or mail, with the exact website address that the product and price are listed. Refunds will be issued in the same manner the purchase was made - either by check or credit card. All computations are exclusive of taxes and equalized for the inclusion of freight. In all cases, L.A. Sales will be the sole judge as to the application of the above terms and whether a particular advertised product is the same and what the computation of the refund shall be. Offer applies only to those products bearing the "110% Price Guarantee" label.

Accuracy: Please call us and ask questions before you buy. We try to be knowledgeable about all the products we sell. If we do not have an answer, we will contact the manufacturer to get you the best information. Please discuss all aspects of the products design and capabilities before purchasing to determine the suitability of each product to your needs. The contents of this site are only a representation of the products offered for sale, and while every effort is made to keep photos and text current and accurate, L.A. Sales, Inc. will not be held responsible for, omissions, typographical errors and for changes and modifications made by manufacturers, as they see fit. Most descriptions are edited and condensed from descriptions and specifications provided by the manufacturers. 

Payment: We cheerfully accept MasterCard, Visa and checks as payment. To protect your account from fraud, purchases made by credit card must be shipped to the address to which the credit card is billed. Selected accounts may be granted open account status with terms subject to the sole discretion of L.A. Sales, Inc. L.A. Sales, Inc. reserves the right to determine acceptable payment terms in all cases. Checks returned by the purchasers bank, for any reason, will subject the purchaser to a $20 processing fee.

Warranties:  We only sell products that are new and carry the manufacturers standard US warranty. Warranties for all products differ according to the manufacturer. Please ask about specifics. Warranties, if they exist, are provided by each products manufacturer and all decisions regarding the enforcement of warranties, repairs, exchanges and refunds are at the sole discretion of the manufacturer. L.A. Sales, Inc. neither extends nor implies any additional warranty beyond that provided for by the manufacturer.

Shipping:  We will work to get your purchase to you in the most convenient way possible. Please discuss suitable options for delivery of your purchase. In many cases we can arrange for: expedited production and shipping, liftgate delivery, inside delivery, 24 hour notification before delivery, pick-up of freight at local terminal or factory. Many smaller items will ship by UPS, FedEx Ground or the US Post Office. Items too large for those carriers, will be shipped by a suitable trucking company. Provisions must be made by the purchaser to unload the freight when it arrives, as the trucker is under no obligation to unload freight. There will be additional freight charges, if redelivery is necessary due to the purchaser being unprepared to accept freight upon its arrival. If the purchaser is unable to accept delivery in a timely fashion after being notified by the trucker that the order is ready for delivery, additional charges may be due for storage.

Inspection of Order:  We try to get your order to you correctly and undamaged, but occasionally problems can occur. You, or your agent, must open all packages in the presence of the driver upon delivery and reject any product showing signs of shipping damage. Products showing signs of damage and accepted by you, or your agent, must be signed for, on the shipping receipt, as "RECEIVED DAMAGED" and noting the exact description of the damage.  If it is not possible to inspect at the time of delivery, write "CONDITIONAL ACCEPTANCE PENDING FINAL INSPECTION" on the shipping documents. In any case, failure to note damage at time of delivery, in writing, may result in the denial of your claim against freight carrier. Save all packing material, if damage is claimed, for inspection by carrier. By accepting freight, you or your agent, accept the responsibility of placing a freight claim with carrier, if damage has occurred.

Returns:  We understand that occasionally a purchase does not work out, due to no fault of the manufacturer. We will work with you to arrange your return to the manufacturer. Returns, credits and exchanges are possible in most cases, but are subject to those policies extended by the manufacturer of each product. Please retain all packing materials and return merchandise in the original carton. The original packing material will afford the merchandise the best protection in transit, if it is still usable. Many products are subject to a restocking charge, if returned, prepaid, to the manufacturer, in original condition. In all cases, freight is not refundable. Please retain your shipping documents to prove your return. We strongly recommend that all items being returned be insured against loss or damage by the carrier. Products to be returned, for any reason, must be authorized by the manufacturer, through L.A. Sales, Inc. in advance, and returned to the manufacturer directly. All products returned to L.A. Sales, Inc., will be refused. Cancellations, refunds or exchanges of special order and custom-made items will not be allowed by any manufacturer. No returns will be allowed by any manufacturer after 30 days from receipt by customer. If returned merchandise and it's original packaging are returned damaged, modified or shows signs of installation, the manufacturer will deduct from the credit that amount necessary to restore the product to new condition. The manufacturer may also elect to reject the return, if reconditioning the product is impossible, impractical or exceeds the value of the return. In all cases, please inquire as to the specific policies of each individual manufacturer before ordering, as the policies and procedures for each differs and their individual policies are ultimately what need to be followed.

General:  This site is the property of KitchenBath.com, a division of L.A. Sales, Inc. The name "KitchenBath.com", "KitchenBath", "iKitchenBath.com" and "iKitchenBath" are registered trademarks of L.A. Sales, Inc. No portion of this site may be copied, except as needed, by the customers of this site, for their own personal use, and only as an aid in purchasing products shown. Violators of the applicable copyright laws will be subject to prosecution and civil action.

I want a price quote by e-mail                  I want to place an order

To talk to a real person or to order, please call toll free,
800-646-1305, or 516-593-0617, 9AM-5PM Eastern Time, weekdays. 

* Shipments to New York State subject to sales tax.
KitchenBath.com L.A. Sales, Inc.
738 Franklin Avenue, Franklin Square, NY 11010 USA
Phone: 800-646-1305  /  516-593-0617  /  Fax: 516-593-0616
e-mail: mailbox@KitchenBath.com

Copyright 1999, 2008  KitchenBath.com / L.A. Sales, Inc.        Last modification: July 3, 2008

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